Actually, it has happened many times before over the years at sister premises, one to the tune of over £2000, in one payout. If I hadn't noticed and raised the issue I would be out £550, diabolical, incompetent, or worse. 6 separate problems with basic maths, the stocking trade of a croupier and casino. He apologised, after enquiring if it was more than one croupier, it was, and asking if the croupier or pit inspector noticed the errors or me - on all ocassions it was me, before being rechecked by an inspector and agreed in my favour. By the time I decided to leave it had happened a further 4 times, so I spoke to him again. After the first two instances, I spoke to the manager to inform him of the errors, he apologised, but that was already an underpayment of £200. I've been told that some of their places have their air con controlled in other parts of the country, very customer friendly¿ The real worry here is, on my recent visit, that I was under paid on 6 separate ocassions, amounting to £550 in total. The air con works, unlike many of their other places, making it bearable to game, and so it doesn't feel like you're trapped in the Devil's own casino. Better than some of its sister casinos, but that would not be hard to achieve.
